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Thursday, December 5, 2024 Live Webcast

Becoming Conflict Competent (X2-49566)

3:30 PM - 5:30 PM EST
webcast

Vendor Platform

2 CPE Credits in PD

OVERVIEW

Conflict is often avoided, or dealt with in a passive manner. When ignored, conflict often escalates and can become polarizing.

DESIGNED FOR

Professionals leading a team or project, or will be in the future

BENEFITS

After attending this presentation, you will be able to...

  • Determine your natural reactions to conflict
  • Identify when you are entering conflict
  • Use strategies to de-escalate conflict before it is too late
  • Choose to engage with colleagues and clients to turn conflict into innovation

HIGHLIGHTS

Major topics covered in this course include:

  • Levels of conflict
  • Strategies to de-escalate conflict
  • Distinction between miscommunication and conflict
  • Responses to conflict
  • Tactics to address, rather than avoid, conflict

COURSE LEVEL

Intermediate

PREREQUISITES

None

ADVANCE PREPARATION

None

INSTRUCTOR

Julie Holunga

Julie G Holunga, M.B.A., CPCC, ACC

PRICING

$79.00 - Member

$99.00 - Nonmember

Register Today


Note: Online pre-registration will close on December 5 at 3:00 PM.

ADDITIONAL OPTIONS

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COURSE DEVELOPER

CPA Crossings